Jollibee Leicester

Headline: Jollibee Leicester: Crispy Chickenjoy. Gravy lovers’ heaven. Cleanliness concerns.

Restaurant Category: Fast food, ~£3–£16 per item; combos around £8–£12 (6?piece bucket noted at £15.99).

Menu Highlights:
– Chickenjoy fried chicken (crispy outside, tender inside)
– Gravy and gravy/loaded fries (K-spicy and Sriracha versions mentioned)
– Spicy chicken burger/sandwich
– Jolly Spaghetti with Chickenjoy
– Mango sundae
– Rice with gravy
– Ranch dip (divisive)

Service Highlights:
– Mixed service: some friendly staff and fast service, others report long waits and poor communication
– Self-order kiosks (one reportedly out of order at times)
– Incomplete orders and delays mentioned
– Cleanliness repeatedly flagged: dirty tables/floors/trays; toilets cleanliness inconsistent
– Casual, busy dine-in vibe; better experiences reported at other branches by some

Notes:
– Food quality inconsistent: chicken sometimes bland or dry; spicy items not always spicy
– Sriracha loaded fries and Sriracha mayo described as muddled/low on flavor by some
– Ranch sauce loved by a few, too thick for others
– Portions/pricing concerns: small fries portions; bucket included several wings; seen as pricey for what you get
– Limited vegetarian options (often just fries)
– Some diners suggest takeaway due to dine-in cleanliness
– Gravy fries portion size reduced; now pour-your-own gravy

Logistics:
– Self-order kiosks at the entrance
– Two floors of seating; additional seating and toilets located upstairs

Paragraphs:
Customers come for the crispy Chickenjoy and that comforting gravy, and when it’s on form, the combo hits the spot. Folks rave about the loaded/gravy fries (especially the K-spicy), and a few shout out the mango sundae as a sleeper hit. The spaghetti-with-chicken combo shows up in orders, and the spicy chicken burger actually has a kick for some diners. That said, experiences can vary: a few people love the ranch, while others find it too thick; the Sriracha options get mixed feedback for flavor.

Diners enjoy the friendly staff on good days and say service can be quick, although several visits were marred by long waits, an out-of-order kiosk, incomplete orders, and weak communication. Cleanliness is a recurring sore point—overflowing trays, dirty tables, and inconsistent toilet upkeep make the dine-in area feel rougher than expected. Some customers claim the Leicester branch doesn’t match the consistency of other locations they’ve tried.

Price and portions come up, too. A 6-piece bucket at £15.99 felt poor value to one diner due to multiple wings, and small fries portions annoyed others. Food quality swings from “crispy and tender” to “bland or dry,” with spice levels sometimes underwhelming. Vegetarian choices are slim, often just fries. Still, when the kitchen’s on it, that signature chicken-and-gravy comfort is exactly what people come back for—even if a few prefer to grab it to go.